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Cancellation of your Booking and Voucher Expiry Date:

Please note -

We require a minimum of 21 days cancellation notice prior to your scheduled arrival date. Re-booking and refunds for bookings made are not permitted unless a relevant medical condition or family bereavement prevents the participant from attending. In these circumstances you will be required to supply a doctor’s note and other appropriate evidence to support any late claim.

In the event of cancellation or booking amendments made less than 21 days before the event, or failure to attend the event, you will forfeit your booking and Oldfield Forge Ltd shall be entitled to retain full payment.  Please make sure you understand these rules regarding the changing or cancellation of a booking at short notice as a refund or booking amendment cannot be offered in the circumstances outlined above. 

Vouchers are valid for a full 12 months from the date of purchase and must be used during this period. After the expiry date the voucher cannot be used unless an extension period has been agreed with us in writing.

These restrictions form an important part of your contract with us and we do hope you agree that they are fair and reasonable. They are imposed simply because we cannot expect to replace a cancelled booking in less than 21 days.