FAQS & Terms

We have provided lots of information about our experience days below.
After checking the FAQ, if your question is not answered, please get in touch.

How do I Get to You?

We are located in rural Herefordshire and on Old Field Farm.

Our nearest train stations are Hereford and Abergavenny but there are no regular buses so if you aren’t coming in your own car we recommend booking a taxi to get you here and back again.

Please pre-book your taxi if you can as phone signal can get a little spotty up here. Just make sure you let your blacksmith know on the day so they can make sure you finish on time!

We recommend bringing your own car or a friend willing to drive you if at all possible.

Do You Provide Lunch?

We have a small tuck-shop in our showroom where you can purchase snacks, drinks and pasties. Everything sold is on a first-come-first-serve basis. Please be aware there is a minimum £10.00 spend on card, cash is recommended when buying snacks.

If you have any dietary requirements we recommend you bring a packed lunch.

Can I book a Groupon voucher for the weekend?

We are sorry Groupon vouchers are running at a discount rate and do have to be used Monday – Friday in between the four months they are valid for.

Do you offer Blue Light or Armed Forces discount?

We are sincerely sorry, as much as we appreciate your hard work and effort in looking after the country, we are unable to offer any discount on our vouchers.

What is the largest group size you can book?

The largest group we can currently accommodate is 22 people.

Can I re-book my voucher?

We require a minimum of 14 days cancellation notice prior to your scheduled arrival date.

In the event of cancellation or booking amendments made less than 14 days before the event (due to reasons including, but not limited to, medical conditions, family bereavements and family/work commitments,) or failure to attend the event, you will forfeit your booking. Unfortunately, no exceptions can be made.

In such circumstances, Oldfield Forge Ltd shall be entitled to retain full payment and shall charge an appropriate fixed cancellation fee (as outlined in the table below), which is reflective of the direct losses we would incur by losing the booking.

For the avoidance of doubt, in relation to potentially adverse weather conditions, Oldfield Forge Ltd will operate experience days only when it is safe to do so. If you wish to cancel a booking due to your perception of the weather (when we have deemed it is safe for an experience day to proceed), you will forfeit your booking.   

Group bookings of over four people require you to provide a minimum of 6 weeks’ notice, in order to rebook without incurring a cancellation charge. Please check our Cancellation Policy for more information.

What is your refund policy?

We offer a full refund on unused vouchers, within 28 days of purchase. The return period will expire 28 days from the day on which you made your purchase. After the 28 days of purchase a full refund will not be permitted. Should you be deemed eligible for a refund, the absolute maximum amount you will be entitled to is the total you have paid to us and will not extend to consequential loss or claimed inconvenience or stress, howsoever caused. No exceptions are made in this regard. If you have taken part in any of our experience days packages, regardless of the circumstances or conditions under which you took part, then this will negate any refund claim. Direct bookings with a confirmed attendance date are not eligible for a refund under any circumstances.

To receive a full refund:

  • It must be less than 28 days since you purchased your voucher.
  • You must have proof of purchase, such as your receipt, e-receipt, delivery note, or your order confirmation email.
  • If you have a voucher, the date must not have been booked yet.
  • Provide a reason for your refund. If there is not a valid reason for a refund, an admin/transaction charge will be applied. 
  • If your booking has been made after the 28 days of purchase and you wish to down grade to an alternative package,  the outstanding amount is none refundable.

If you don’t have proof of purchase, we cannot offer you a refund.

Vouchers are valid for a full 18 months from the date of purchase and must be used during this period. After the expiry date the voucher cannot be used unless an extension period has been agreed with us in writing and the appropriate extension fee has been paid.

For more information please see our Refund Policy.

What hours is your office open?

The office hours are Monday- Friday 9am-3pm.

We are a family run company and if your call is urgent, please contact 07716152354. Alternatively, you can email [email protected]

What are the rings made of?

Our one-day ring making package uses stainless steel. Stainless steel does not stain, corrode, or rust like ordinary steel. If you are unsure whether you have a metal or nickel allergy, then this is the preferred material to work with. You can wear it in everyday use and do not need to take it off during showering. A Care sheet can be given on request.

How do I heat treat my EN45 knife I made with you?

Please do not worry if you have lost your ‘Tempering Guide’ sheet. If you email us at [email protected] we can send you a digital copy.

What should I wear?

A t-shirt (with a jumper in winter) is preferred, no flammable tops such as lycra are allowed to be worn. Jeans or trousers are recommended to be worn. No vests or crop-tops where skin is exposed is advised. No loose cuffs or torn clothing are to be worn, as these can act as a snagging hazard. Shorts or skirts are also not permitted. Overalls can be worn, however, leather aprons are preferred and provided.

If you have steel toe capped boots or supportive footwear then this is preferred.  For examples; trainers, ankle boots, walking boots. Open toe shoes or trousers tucked into boots are not allowed.

We do ask for long hair must be tied back and to remove rings, watches or bracelets in the workshop as these pose a snagging hazard.

Health & safety guidance

Do I need my own protective equipment?

Your personal protective equipment is provided on arrival. Please do not feel you have to buy this for your visit. However, if you do have your own at home and prefer to bring this with you, then you are more than welcome too.

Do you offer accomodation?

We have built good relationships with surrounding campsites, B&B’s and hotels. Here is a list of our recommended accommodation options when visiting The Forge:




Group Accommodation

Here is what you can find nearby.

Can I bring pets?

We do not allow any pets on site. We will refuse entry to anyone who brings their dog to wait in the car whilst they take their experience. We are sorry for the inconvenience but we are not able to accommodate any animals on our site.

No refunds will be given in this case.

This applies all year round, as we are also a working sheep farm and aim to allow the sheep to be able to graze peacefully.

This is not only due to health and safety, but our friendly forge dogs do not like to share their home or attention!

Is the site wheelchair accessible?

The forge site is partially wheelchair friendly, however, if you work with our team, we can try and cater for your requirements. We do apologise if on occasion if we are unable to cater for your requirements. Please contact our booking team if you have any further questions.

Can disabled people attend forging experiences?

Yes, of course, nobody is excluded from our packages! We do recommend you speak directly to our office to run over your visit to ensure we are fully equipped for you on your visit.

Can I just come and watch?

The simple and quick answer is yes! We love welcoming family and friends to the forge to share the experience in any way they can. We have our woodlands area, showroom and viewing area for you to capture the experience too.

Please do tag us on social media with any action shots taken on camera!

Check out our woodlands page to find out more about our onsite facilities.

What do I need to do before visiting?

Once you have booked your date with us, we have put together a checklist for you for those essentials items before your time with us.

  • Online Waiver Form – The link to this can be found in your confirmation email
  • Guidance on what to wear
  • Lunch arrangements
  • Nearby attractions 
  • Bring a camera!

What can I make during the ‘just for fun’ or couple packages?

As you would imagine, the longer you have in the forge, the more you can look to achieve! We have so many options for you to choose from during our three or five-hour packages.

Here are some ideas, how adventurous do you feel?!


  • Selection of hooks
  • Fire poker
  • Candlestick
  • Bottle opener
  • Pen holder
  • Key ring
  • Letter opener
  • Cheese Knife
  • Toasting fork
  • Rose – between two people
  • Garden snail


  • Rose – for one person
  • Poker
  • Dragonfly (garden ornament)
  • Hanging basket bracket
  • Boot Scraper
  • Doorknocker
  • Candlestick
  • Wall sconce for candle
  • Pen holder
  • Herb chopper
  • Paper / Viking knife
  • Fire tools
  • Butchers hooks
  • Arrowhead
  • Spearhead
  • Cloak pin

Here is some more information

What kind of attractions are in the local area?

Oldfield Forge is situated 10 miles from Hereford, 9 miles from Ross-on-Wye, 9miles from Monmouth and 11miles from Abergavenny. So, enjoy the beauty of our surroundings, whether you’re looking for a couples break away or group event, family holiday or a day out, Oldfield Forge Experience Day’s has put together a local tourist pack for our local area.


Our local Towns are Hereford, Ross-on-wye & Monmouthshire and they all offer good shopping options.

Local Attractions

Local Restaurants

  • The Garway Moon Inn
  • The Kilpeck Inn
  • The New Inn
  • The Bell At Skenfiths
  • The Bridge At Kentchurch
  • The Royal – Ross on Wye

Can I upgrade a voucher?

If you have taken a fancy to one of our other experience packages, we can of course upgrade you to that particular package. In order to upgrade you need:

  • A valid voucher or coupon
  • The details of your voucher
  • To agree on the upgrade cost

Unfortunately, Groupon vouchers and Redletterdays/Buy a Gift vouchers are not available to be upgraded. Vouchers can be upgraded, however, they cannot be downgraded or refunded.

Virgin Experience Days Vouchers have to be upgraded through Virgin themselves.

Please contact our booking team if you need further clarification.

Do I have to book a date or can I just leave it for the recipients to book?

If you are not sure when the lucky recipient/recipients are free to use their voucher. Please do not worry, select ‘purchase as a gift voucher’ and this gives them up to 18months to book with us.  Oldfield Forge Experience Day’s is open 7 days a week all year round and close for two weeks at Christmas. Weekends, do have to be booked well in advance.

What does the gift voucher look like?

Our e-vouchers are sent automatically on purchase to the email address provided. If you would like to have a gift receipt, please email our booking team and they will happily forward this for you to personalise and add to the e-voucher.

Here is more information about our vouchers

When is a voucher sent?

EVoucher on complete of purchase or our £5.00 vouchers are available for posting – First class – £.97p or second class free
The forge does not accept any responsibility for lost vouchers via royal mail. All vouchers are posted out the next working day or the same day if ordered before midday.

How long are vouchers valid for?

Vouchers are valid for a full 18 months from the date of purchase and must be used during this period.

After the expiry date, the voucher cannot be used unless an extension period has been agreed with us in writing. These restrictions form an important part of your contract with us and we do hope you agree that they are fair and reasonable. They are imposed simply because we cannot expect to replace a cancelled booking in less than 21 days.

Please note Groupon Vouchers are valid for 4 months Monday – Friday.

Can I upgrade a Groupon voucher?

We are sorry Groupon vouchers are running at a discount rate and do have to be used Monday – Friday in between the four months they are valid for. For this reason, we do not allow upgrades to weekends or other experience packages.

Why isn’t my voucher code recognised?

Please don’t worry, sometimes that happens. Email our booking team and they will assist you with this booking. 

How do I redeem a voucher?

To redeem your voucher visit our voucher page and select redeem a voucher. Please note there is a £1.50 booking fee. Select where your voucher was purchased from and follow the step-by-step booking instructions.