Frequently Asked Questions

Oldfield Forge is situated 10 miles from Hereford, 9 miles from Ross-on-Wye, 9miles from Monmouth and 11miles from Abergavenny. So, enjoy the beauty of our surroundings, whether you’re looking for a couples break away or group event, family holiday or a day out, Oldfield Forge Experience Day’s has put together a local tourist pack for our local area.

Shopping

Our local Towns are Hereford, Ross-on-wye & Monmouthshire and they all offer good shopping options.

Local Attractions

• Garway Hill - walking attraction to see the wild ponies
• Garway Common - local park
• Pengthley Farm Shop & Garden Centre
• Skenrith Castle
• The Viking Games
• Westons Cider
• Blue Elephant Cafe
• Mountain Mayhem
• Hillside Brewery
• Hereford Cathedral
• Canoe the Wye
• Locks Garage -  Whippy ice creams
• Rowlstone Ice Cream

Local Restaurants

• The Garway Moon Inn
• The Kilpeck Inn
• The New Inn
• The Bell At Skenfiths
• The Bridge At Kentchurch
• The Royal – Ross on Wye

As you would imagine, the longer you have in the forge, the more you can look to achieve! We have so many options for you to choose from during our three or five-hour packages.

Here are some ideas, how adventurous do you feel?!

Three-Hours

• Selection of hooks or nails
• Fire poker
• Candlestick holder
• Bottle opener
• Spoon holder
• Pen holder
• Key ring
• Letter opener
• Cheese Knife
• Toasting fork
• Rose – between two people
• Garden snail
• Towel rail
• Small Bell

Five-Hours

• Rose – for one person
• Poker and stand
• Dragonfly (garden ornament)
• Hanging basket bracket
• Boot Scraper
• Wall coat rack
• Doorknocker
• Candlestick
• Wall sconce for candle
• Pen holder
• Herb chopper
• Plant climber
• Paper / Viking knife
• Fire tools
• Utensil holder
• Key rack Hanging basket
• Christmas Cracker
• Toilet roll holder
• Butchers hooks
• Cooking hooks
• Arrowhead
• Spearhead
• Leather awls
• Nails
• Buckle
• Cloak pin
• Key
• Forge Chain

Once you have booked your date with us, we have put together a checklist for you for those essentials items before your time with us.

• Online Health & Safety Form – This can be found on your confirmation email
• Online Covid-19 declaration Form – This can be found on your confirmation email
• If you wish to order lunch with the Garway Moon, please ensure this has been done 5 days prior to your visit

The office hours are Monday- Friday 9am-3pm.

We are a family run company and if your call is urgent, please contact 07716152354. Alternatively, you can email info@oldfieldforge.co.uk

The last thing we want is another lockdown! So, we do politely ask that guest wear masks until shown to their forge. Once shown to your area and your blacksmith has granted permission for your mask to be removed, you can then remove your mask.

However, when it is time for lunch, time leave or you require the bathroom, we do request you put your mask back on and you wash your hands.

Please don't worry, sometimes that happens.

On our Vouchers page, when you come to select, "I have a voucher from...", please choose Oldfield Forge (other)

Enter voucher number along with receipt number and a member of our team will be in touch within 24 hours of submission.

Guidelines

• We do ask any of our guests who show symptoms or have come into contact with those people who have tested positive to get in touch immediately and request to rebook.
  A minimum of 24hours will need to be given to avoid losing a rebooking of your voucher or booking.
• To minimise contact we ask kindly all of our guests to email their H&S forms. Please email academy@oldfieldforge.co.uk or complete online through our electronic copies.
• We will ask you to keep to social distancing of 2 metres at all times and masks are to be worn during your time with us.
• Guests will be greeted outside our new workshop on arrival where they will be shown their forge and equipment.
• A face mask will need to be worn.
• NHS Test and Trace: Please download the NHS COVID-19 app from the App Store or Google Play and use it to scan the QR code to check-in – it will be displayed at the entrance of the Forge and in various other locations around the workshop. We will still keep the manual register for those who cannot download the app.
• For lunch, only our woodlands area can be used.
• Our showroom will be open to help you decide what you would like to make. However, we will be only allowing two people at a time. Drinks can be ordered through a member of our team. Please ask your Blacksmith if you wish to purchase a drink.

Controls

• To ensure safe practice and avoid the risk of contamination, we will be ensuring that all tools and workstations are disinfected after use.
• Those who forget their masks will be asked to purchase a mask at the cost of £1.00.
• All of our guests will have their own tools (no sharing of equipment).
• We ask all of our guests to wash their hands before and after leaving the workshop. There will be hand sanitisers available for you to use, as and when appropriate.
• Aprons are a personal choice whether you wish to wear them. Unfortunately, we are unable to disinfect these and disposable aprons and gloves would be dangerous in this environment.
• We ask politely, please do not touch our Forge Dog Khaleesi. As cute as she may be she is not the easiest to disinfect!!

If you have any further questions about your visit, please do get in touch or ask a member of our team. We will continue to follow the Guidelines set by the Government.

To redeem your voucher visit our Vouchers page, and from the left-hand side, select and verify your voucher details and a member of the booking team will be in touch.

Please note that your chosen date and time may appear available, however, due to our Covid-19 restrictions, we may come back to you with a slightly different time or offer an alternative day. We are trying our utmost to accommodate your request and keep our guests safe.

We are sorry Groupon vouchers are running at a discount rate and do have to be used Monday – Friday in between the four months they are valid for. For this reason, we do not allow upgrades to weekends or other experience packages.

We are sorry Groupon vouchers are running at a discount rate and do have to be used Monday – Friday in between the four months they are valid for.

The simple and quick answer is yes! We love welcoming family and friends to the forge to share the experience in any way they can. We have our woodlands area, showroom and viewing area for you to capture the experience too.

Please do tag us on social media with any action shots taken on camera!

Check out our woodlands page to find out more about our onsite facilities.

We are sincerely sorry, as much as we appreciate your hard work and effort in looking after the country, we are unable to offer any discount on our vouchers.

Vouchers are valid for a full 18 months from the date of purchase and must be used during this period.

After the expiry date, the voucher cannot be used unless an extension period has been agreed with us in writing. These restrictions form an important part of your contract with us and we do hope you agree that they are fair and reasonable. They are imposed simply because we cannot expect to replace a cancelled booking in less than 21 days.

Please note Groupon Vouchers are valid for 4 months Monday – Friday.

Our e-vouchers are sent automatically on purchase to the email address provided. If you would like to have a gift receipt, please email our booking team and they will happily forward this for you to personalise and add to the e-voucher.

Our e-vouchers are sent automatically on purchase to the email address provided. If you would like to have a gift receipt, please email our booking team and they will happily forward this for you to personalise and add to the e-voucher.

The largest group we can currently accommodate is 30 people.

Please do not worry if you have lost your 'heat treatment guide' sheet. Here is our guide to heat treating your knife. If you have any further questions please do get in touch.

Yes, of course, nobody is excluded from our packages! We do recommend you speak directly to our office to run over your visit to ensure we are fully equipped for you on your visit.

Our one-day ring making package uses stainless steel. Stainless steel does not stain, corrode, or rust like ordinary steel. If you are unsure whether you have a metal or nickel allergy, then this is the preferred material to work with. You can wear it in everyday use and do not need to take it off during showering. We recommend you polish and clean your rings with the cleaning set given on completion.

The forge site is partially wheelchair friendly, however, if you work with our team, we can try and cater for your requirements. We do apologise if on occasion if we are unable to cater for your requirements. Please contact our booking team if you have any further questions.