Cancellation Policy

Cancellation of your Booking and Voucher Expiry Date:

We require a minimum of 21 days cancellation notice prior to your scheduled arrival date. Re-booking for bookings made are not permitted unless a relevant medical condition or family bereavement prevents the participant from attending. In these circumstances you will be required to supply a doctor’s note and other appropriate evidence to support any late claim. Unfortunately, without this evidence the booking or voucher will not be able to be re-booked.

Group bookings of over four people do require to provide a minimum of 6 weeks notice, in order to rebook without a cancellation charge.

In the event of cancellation or booking amendments made less than 21 days before the event, or failure to attend the event, you will forfeit your booking and Oldfield Forge Ltd shall be entitled to retain full payment. Please make sure you understand these rules regarding the changing or cancellation of a booking at short notice as a refund or booking amendment cannot be offered in the circumstances outlined above.