If you have taken a fancy to one of our other experience packages, we can of course upgrade you to that particular package. In order to upgrade you need:

• A valid voucher or coupon
• The details of your voucher
• To agree on the upgrade cost

Unfortunately, Groupon vouchers and Redletterdays/Buy a Gift vouchers are not available to be upgraded. Vouchers can be upgraded, however, they cannot be downgraded or refunded.

Virgin Experience Days Vouchers have to be upgraded through Virgin themselves.

Please contact our booking team if you need further clarification.